Privacy Policy
This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
We are PDC Refrigeration Ltd, a UK-based refrigeration and HVAC company providing design, installation, servicing, and maintenance services. For the purposes of data protection legislation, we are the data controller of your personal information.
What information we collect
We may collect and process the following personal information:
- Name and contact details (such as phone number, email address, and business address)
- Payment and billing information
- Information provided when you contact us or fill in forms on our website
- Information related to the services we provide to you
How we use your information
We use your personal information to:
- Provide and manage our services
- Respond to enquiries and requests
- Send service updates, invoices, and other communications
- Comply with legal and regulatory obligations
- Improve our website and services
Legal basis for processing
We process your information based on one or more of the following legal grounds:
- To fulfil a contract with you
- To comply with legal obligations
- For our legitimate business interests
- With your consent, where required
Sharing your information
We do not sell your personal information. We may share your information with:
- Our service providers and subcontractors who assist in delivering our services
- Regulatory bodies or law enforcement, where required by law
- Payment processing providers
Data retention
We only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.
Your rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data where appropriate
- Object to processing or request restriction of processing
- Request transfer of your data to another service provider
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us at: info@pdcref.co.uk
Cookies
Our website may use cookies to enhance user experience and analyse site traffic. You can control cookie settings through your browser.
Security
We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you.
Last updated: 21 April 2025